Privacy Policy
Last updated: [DATE]

skymobilee.com is operated by [BUSINESS NAME], [REGISTERED ADDRESS] (“we”, “us”, “our”). We are the data controller for personal data collected through this website and our phone line. ICO registration number: [ICO NUMBER].

What We Collect

• Technical data when you browse, such as IP address, browser type, device, and pages visited, collected through cookies and similar technologies (see our Cookie Policy).
• Details you give us when you call or email, such as your name, phone number, and what you’d like help with.
• [If applicable] Recordings of phone calls, used for quality and training purposes.

What We Don’t Collect
We do not process Sky sign-ups or payments, and we do not collect Sky account credentials or billing information. We have no access to personal data held by Sky UK Limited.

How and Why We Use Your Information

• To respond to your enquiries — based on our legitimate interests in helping visitors.
• To operate, secure, and improve this website — based on our legitimate interests.
• To measure advertising performance and referrals, using analytics and advertising cookies — based on your consent, which you can withdraw at any time.

Sharing Your Information
We do not sell your personal data. We may share limited data with:

• Service providers who help us run this site and phone line (for example hosting, analytics, and call handling).
• Advertising platforms such as Google, for measuring ad performance, where you have consented to cookies.
• Sky, through referral tracking, so we can be credited if you sign up after visiting. This usually involves a tracking link or cookie, not your name or contact details.
• [If applicable] Partner providers, where you ask us to connect you with them.

International Transfers
Some of our service providers may process data outside the UK. Where this happens, we rely on appropriate safeguards required by UK data protection law.

How Long We Keep Data
Enquiry details and call records are kept for up to [X months] and then deleted. Analytics data is kept according to our providers’ retention settings.

Once You Leave This Site
Any information you give directly to Sky is governed by Sky’s own privacy policy. We are not responsible for how Sky or other third parties handle your data.

Your Rights
Under UK data protection law, you can request access to, correction of, or deletion of your personal data, object to or restrict how we use it, and withdraw consent at any time. Contact us using the details below. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a revised date.

Contact
Email [EMAIL ADDRESS] or use our Contact Us page.